Wireless Device Transfer

ASCO is moving to a stipend model for all qualified staff to offset the cost to all your technology needs to work remotely. For this reason, ASCO will no longer cover the cost for mobile devices and cell phone charges for any staff, unless it is 100% needed to do your job.

You are receiving this notice as you are a staff member identified as having a device and plan that will no longer be funded by ASCO. The goal is to transition all business devices/accounts to your own personal account by the end of the 2024 calendar year. The Service Desk team will be available to assist you through this transition.

You will have three (3) options in how best to make this transition proceed:

You prefer to get your own new device and your own new phone number
- What to do:
  - Hand in your phone and device as soon as possible to the Service Desk. Your account and plan will be deactivated no later than December 31, 2024.
You want to keep your phone number, but return your mobile device
- What to do:
  - The service desk will “release” your phone number from our ASCO account. You will receive an email when this happens. You will have two (2) weeks to go to your mobile provider (AT&T, Verizon, etc) to purchase your new device, setup your personal plan, and take ownership of the number.
  - Once you do this, you need to return the device to the service desk asap to avoid any additional actions.
You want to keep your phone number, and keep the existing mobile device
- What to do:
  - You do not need to purchase a new device from the dealer in this case. If you'd like to keep your phone, the fair market value of the phone will be added as taxable income to you. The device will then be yours.
  - The Service Desk will “release” your phone number from our ASCO account. You will receive an email when this happens. You will have two (2) weeks to go to your mobile provider (AT&T, Verizon, etc) to setup your personal plan and take ownership of the number.

There are four (4) important pieces of information to note:

Visit this link for instructions on backing up your device: Backup iPhone
Voicemail messages aren't saved when a line is transferred. Before you transfer your line, be sure to save any voicemail messages that you do not want to lose. Visit this link for instructions: https://servicedesk.asco.org/a/solutions/articles/18000105269
You will need to provide a personal email address to transfer the account.
Quick start guides for using Zoom Phone.

The first action item needed to begin this transition: Send an email to Tabari Layne at tabari.layne@asco.org stating which option you prefer from the three choices listed above. This will help the process go as smoothly as possible.

Thank you,

ASCO Service Desk Team