Set up ASCO Email on iOS (Apple) Devices
Prerequisites prior to starting. If you already have the Microsoft Outlook or Authenticator apps installed on your iOS (Apple) device, please uninstall them prior to continuing. Additionally, if you have ASCO email, calendars, or contacts connected to your native iOS mail app, please remove the ASCO account. These instructions are based on the iPhone 7 running iOS version 12.4. Screens you see may vary slightly based on your device model and OS version.
1. Navigate to App Store and search for Microsoft Authenticator
2. Download, install, and open the Authenticator app
3. Click Don’t Allow on the Notifications prompt. You may Allow if you’d prefer to receive alerts on your phone’s home screen
4. Click Skip on the Sign in screen
5. Click OK to complete the Authenticator app installation
6. If Microsoft Authenticator prompts you to add an account, do not add it. Outlook will do that for you
7. Navigate to App Store and search for Microsoft Outlook
8. Download, install, and open the Outlook app
9. Enter your ASCO email address and click Add Account. If a non-ASCO account is listed, press Skip and then enter your ASCO email address.
10. Click Open Authenticator
11. Authenticate with your ASCO email address and password
12. Authenticate with Okta Verify using the method of your choice
13. Register, if prompted.
14. Click Skip to pass through the Focus, Calendar, and Search sections
15. When you open the Outlook app, you will also see a message about “Your organization is now protecting its data in this app” and the Outlook app will also close
16. Click Turn On to enable notifications if you’d prefer to receive alerts on your phone’s home screen
17. Done. The next time you open the Outlook app, please allow few minutes for all messages to download. Since the native iOS mail app will no longer receive ASCO email, we recommend you remove your ASCO account from your device