Replacing your Okta Verify Device
You must have your old phone to complete these steps or have Okta Voice Authenticator set-up, otherwise contact ASCO HelpDesk for assistance.
Remove Okta Verify from your old phone
Using a computer or your old phone
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Log into Okta / secure.asco.org with your ASCO email address and password. Use your old phone to accept the Okta Verify prompt.
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On the top navbar of secure.asco.org, click your name, and select Settings.
3. Under the Extra Verification section, click Remove for Okta Verify.
4. In the dialog window, click Yes to remove the Okta Verify enrolment from your old phone.
5. You'll receive an email confirmation.
Set up Okta Verify on your new phone
Using your new phone or device
Before installing Okta Verify on your new device, ensure the operating system is up to date:
- Sign into secure.asco.org and the top navbar, click your name, and select Settings.
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On the Account page, under Extra Verification, click Set up for Okta Verify.
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Choose your device type.
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On your new phone, install the latest version of Okta Verify from your app store:
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Once the Okta Verify installation is complete, press Next. You’ll now see a QR code.
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Open the Okta Verify app on your new phone, select Add Account and scan the QR code shown in your browser. You can also set up Okta Verify without scanning the QR code.
7. Once the Okta Verify app is enrolled on your new phone, you'll be redirected back to your Okta Verify profile page. You'll also receive an email confirming that you've set up the Okta Verify app on your new phone.